Privacy Policy & Notice of Privacy Practices

Garden State Counseling Center

This Privacy Policy and Notice of Privacy Practices explains how Garden State Counseling Center may use and disclose your medical and personal information and how you can access that information. It also explains how information collected through our website may be used.

Please review this notice carefully.

Effective Date: 3/9/2026

Garden State Counseling Center
11–13 Sunflower Avenue
Paramus, New Jersey

Our Commitment to Your Privacy

Garden State Counseling Center is committed to protecting the privacy and security of your personal and health information.

We follow all applicable federal and state laws that govern patient privacy and medical records, including:

  • Health Insurance Portability and Accountability Act (HIPAA)
  • 42 CFR Part 2 (Confidentiality of Substance Use Disorder Patient Records)
  • New Jersey mental health confidentiality laws
  • Other applicable federal and state regulations.

These laws protect your Protected Health Information (PHI), which includes identifying information such as your name, contact details, medical history, diagnosis, treatment plans, and payment information.

How We May Use and Disclose Your Health Information

Garden State Counseling Center may use or disclose your protected health information for the following purposes.

Treatment

We may share your health information with licensed healthcare professionals involved in your care. This may include therapists, physicians, nurses, or other providers who help coordinate treatment.

This allows us to:

  • Diagnose conditions
  • Coordinate care
  • Provide therapy or treatment services
  • Ensure continuity of care

These laws protect your Protected Health Information (PHI), which includes identifying information such as your name, contact details, medical history, diagnosis, treatment plans, and payment information.

Payment

We may use and disclose information to obtain payment for services provided.

Examples include:

  • Submitting claims to insurance companies
  • Verifying insurance coverage
  • Processing billing and collections
  • Determining eligibility for services

Healthcare Operations

We may use health information for operational purposes necessary to run our organization.

These activities may include:

  • Quality improvement reviews
  • Staff training
  • Licensing and accreditation
  • Compliance audits
  • Administrative planning
  • Business management

Only authorized staff members who require access to perform their job duties may view your information.

Other Uses and Disclosures Allowed by Law

In certain situations, federal or state law allows or requires us to disclose health information without your written authorization.

These situations may include:

  • Appointment reminders or care coordination
  • Providing information about treatment options
  • Public health reporting
  • Reporting abuse, neglect, or domestic violence
  • Compliance with court orders or legal processes
  • Cooperation with law enforcement where legally required
  • Health oversight activities such as licensing audits
  • Research approved by an institutional review board
  • Medical examiners, coroners, or funeral directors
  • Organ donation organizations
  • Preventing serious threats to health or safety
  • Disaster relief efforts
  • Military or national security purposes
  • Correctional institutions when applicable
  • Communicating with family members or others involved in your care when appropriate

Special Protection for Substance Use Disorder Records

Federal law (42 CFR Part 2) provides additional protections for records relating to substance use disorder diagnosis or treatment.

These laws restrict how this information may be disclosed.

Garden State Counseling Center may only disclose these records if:

  • You provide written consent, or
  • Disclosure is permitted under specific federal exceptions such as medical emergencies, court orders, or qualified research.

Information disclosed under these regulations remains protected and may not be re-disclosed without appropriate authorization.

Uses and Disclosures That Require Your Authorization

We must obtain your written authorization before using or disclosing your health information for purposes not described in this Notice.

Examples include:

  • Marketing communications
  • Sharing records with third parties not involved in treatment or payment
  • Certain research activities

You may revoke authorization at any time by submitting a written request

Revocation does not affect actions already taken based on your previous authorization.

Your Rights Regarding Your Health Information

Under federal and state law, you have several rights regarding your health information.

You have the right to:

Request Restrictions

You may request limits on how we use or disclose your information. While we will consider your request, we are not required to agree in all circumstances.

Request Confidential Communications

You may ask us to contact you through a specific method or location, such as a different phone number or mailing address.

Access Your Records

You may request access to inspect or receive copies of your medical records.

Request Amendments

If you believe information in your record is incorrect or incomplete, you may request corrections.

Receive an Accounting of Disclosures

You may request a list of certain disclosures of your health information made by our organization.

Obtain a Copy of This Notice

You may request a paper or electronic copy of this Notice at any time.

Requests must be submitted in writing.

We will respond within the time frames required by law.

Breach Notification

If a breach occurs involving your unsecured protected health information, Garden State Counseling Center will notify affected individuals in accordance with federal and state law.

Website Privacy and Information Collection

Our website may collect certain information when you visit or interact with it.

Information collected may include:

  • Name
  • Email address
  • Phone number
  • IP address
  • Browser type
  • Pages visited
  • Information submitted through forms

This information may be used to:

  • Respond to inquiries
  • Schedule appointments
  • Improve website functionality
  • Provide requested services
  • Maintain website security

Cookies and Analytics

Our website may use cookies or similar technologies to improve the user experience.

These technologies may collect information such as:

  • Website usage patterns
  • Device type
  • Geographic region
  • Referral sources

We may use third-party services such as analytics providers to understand how visitors interact with the site.

These services do not receive medical records or protected health information.

Third-Party Services

Some website functions may rely on third-party platforms such as:

  • Website hosting
  • Analytics services
  • Secure contact forms
  • Communication services

These providers are required to follow applicable privacy and security standards when handling information.

Online Communication and Contact Forms

If you contact Garden State Counseling Center through our website, including through contact forms, appointment requests, or email, the information you provide may include personal details such as your name, phone number, email address, or other information you choose to share.

While we take reasonable precautions to protect the information submitted through our website, email and website communications may not always be fully secure.

For this reason, we recommend that you do not include sensitive medical information in initial website inquiries unless you are using a secure patient portal or encrypted system.

By submitting information through our website, you acknowledge that electronic communication carries certain risks and that Garden State Counseling Center will make reasonable efforts to protect your information once it is received.

Security of Your Information

Garden State Counseling Center uses administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, disclosure, or misuse.

Despite these safeguards, no electronic transmission or storage system can be guaranteed to be completely secure.

New Jersey Privacy Protections

In addition to federal protections under HIPAA and 42 CFR Part 2, certain health records may also be protected under New Jersey state confidentiality laws governing mental health records.

These laws may impose additional limitations on disclosure of mental health information and provide additional rights to patients.

Garden State Counseling Center complies with all applicable federal and New Jersey privacy laws designed to protect patient confidentiality.

Changes to This Privacy Policy

Garden State Counseling Center reserves the right to modify this Privacy Policy and Notice of Privacy Practices at any time.

Updated versions will be posted on our website and made available upon request.

Changes may apply to information we already maintain as well as information collected in the future.

Questions or Complaints

If you have questions about this Privacy Policy or believe your privacy rights have been violated, please contact:

Privacy Officer
Garden State Counseling Center
11–13 Sunflower Avenue
Paramus, New Jersey

Phone: (201) 632 5716
Email:info@gardensattecounselingcenter.com

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
https://www.hhs.gov/ocr

You will not be penalized or retaliated against for filing a complaint.